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Emergency Medicine


One of the largest facilities of its kind in the country, the Emergency Care unit at Aster Medcity offers comprehensive care for all medical emergencies, 24/7.

Manned by a dedicated team of Emergency Physicians, the unit has expert doctors from all major specialities on duty round-the-clock to provide fast-track medical, interventional or surgical treatment to patients of all ages, with a multidisciplinary approach.

What sets apart Aster Emergency Care is its competent medical team comprising experienced Emergency Physicians - doctors who have specialised, Post Graduate training to provide treatment for injuries or illnesses requiring immediate treatment. Backed by the best in technology, they ensure immediate, evidence-based medical care for all emergencies.

The Team

ACLS, ATLS, and PALS certified team of Doctors comprising Consultants, Specialists and Residents, ACLS/BLS certified Nurses and Paramedics with specialised Trauma care – it is the world-class medical team that takes emergency care at Aster Medcity to the next level, by ensuring right treatment in the right manner, at the right time. With stringent training and evaluations at regular intervals, the team is constantly updated on all aspects Emergency Medicine, which in turn helps them render better care to patients.

Customer Centric Service

Customer Service is a key aspect to the smooth and successful operation of the Emergency Department. Families and bystanders of the patients are approached with empathy, understanding the fact that it is an emotionally trying time for them. When brought in, the patient, on triaging, is taken to the observation area. The bystanders can wait at the designated lounge with comfortable chairs, entertainment, drinking water and restrooms. All needs, enquiries and complaints will be duly be attended to by the Guest Relation staff, who will also arrange meetings with Doctors if necessary.

Making a difference in Emergency Care

Biggest Emergency Department in the Country
Qualified Emergency Medicine Specialists trained in BLS, ACLS, ATLS and PALS.
First-of-its-kind advanced Pre-hospital Trauma care through a rapid-response team of a Doctor and Motorbike Ambulance
Lounge Area, Separate curtains and private consultation room for patient privacy
24/7 Pharmacy
Level 1 Trauma Care ED with dedicated trauma resuscitation bay and in-house trauma care team
Pain-free Trauma care with “Welcome Block” concept
Advanced Airway Management devices
Continuous monitoring non-invasive and invasive devices for all patients in ER
AHA accredited BLS/ACLS/PALS/ITLS trained staff nurses and EMT Technicians
Fully-equipped Mobile Intensive Care Unit with trauma and non- trauma resuscitation facilities with Specialist doctors and Trained EMTs
Introducing Water Ambulance and Air Ambulance
Dedicated emergency response number which connects directly to the Emergency Department through which Rapid response team is activated for patient transfer to the Hospital
Central monitoring facility in the Emergency Department can be shifted to the ambulance
Paperless medical documentation and pneumatic shoot to facilitate patient compliance
Collaboration with other departments to ensure response to all outpatient and non-clinical situation codes as a member of the multi-disciplinary team
Maintaining the high level of quality and standards in the Medical Team
Code brown drills conducted twice a year to ensure preparedness for disaster management
Patient education materials, attaining of proper consents before certain investigations/ tests.

Treatments & Procedures

We provide comprehensive treatment for all types diseases under one roof. Our highly experienced doctors supported by especially trained clinical staff, ensure the best care for you.

Advanced Technology & Facilities

Well equipped with the latest medical equipment, modern technology & infrastructure, Aster Hospital is one of the best hospitals in India.

Paediatric ER
In case of a Paediatric emergency, a child should to be given specialised, dedicated and prompt medical care with love and patience, in a warm and comforting environment. This helps minimise the fear and stress caused by the emergency and enable quicker recovery. The special Paediatric Emergency Room at the Emergency Department has been designed keeping this in mind and has a child-centric and welcoming ambience. With state-of-the-art clinical facilities and a team of Doctors and Nurses specially trained in Paediatric emergency medicine to attend to all emergencies 24/7, the Paediatric ER at Aster Medcity is among the best in India.
Radiology Services
The Emergency Department has an adjoining Radiology Suite equipped with MRI, Ultrasound, CT Scan and X-ray machine to save on time taken for moving patients to other units/departments for critical diagnostic procedures and fast-tracking the start of treatment.
Emergency Acute Care Unit (EACU)
The Emergency Department has a separate Emergency Acute Care Unit to monitor and treat very critically ill or injured adult patients. A 5-bed unit managed by a team of trained Emergency medicine professionals; the EACU is built adjacent to the ED to facilitate easier treatment.
Triage Area
The Emergency Department has a Triage Area, where an ACLS/ATLS/PALS Trained Nurse, follows a specialised Triage system and triages patients on the basis of how critical the illness or injury is. Triage or the first point of public contact with the Emergency Department, is done according to the Australasian Triage System, wherein patients are triaged into 5 categories. Triaging ensures that the most critically ill patient gets medical attention on priority, without delay.
Infectious Disease Screening Area
The Infectious Disease Screening Area at the Emergency Department is a special area for monitoring and treating patients with communicable disease. A quarantined area, this facility ensures that the infection does not spread to the other patients in the Emergency Department. If the patient requires to be admitted and given treatment, a Negative Suction Isolation room has been set up in which they will be taken care of, without exposure or danger of infection to others.
Discussion Room
For the convenience of families/bystanders of patients, there is a “Discussion Room” at the Emergency Department where Doctors, Nurses and Guest Relation Staff will provide updates on the current status and plan of care of patients. The Guest Relation Officer will attend to all queries from the side of the family/ bystander regarding the condition of the patient and will also, on request, arrange meetings for them with the concerned Doctors.
Decontamination Room
The Emergency Department at Aster Medcity has introduced the concept of “Decontamination Room”. This is a special room for decontaminating patients who come in for medical help due to poison exposure. Having a specialised facility for decontamination will be helpful to the Staff and Bystanders, as it will prevent them from exposure to the poison.
The Emergency Department will have a dedicated Pharmacy that operates 24x7. Made for the convenience of the patient’s family/ bystanders, they do not require to move out of the ED or take the trouble of finding medicines for the patient at a time when every moment counts.
Clinical Support
Advanced Airway Devices Defibrillator Central Monitoring System Ecg Machine Fibro-Optic Light Patient Monitor with all modules Portable Monitors Portable X Ray Machine Pulse Oxymeter Portable USG & Echo Machine Ventilators Laptops With Portable Trolley Patient Calling System Radiology Suite