Emergency Medicine

ASTER INTEGRATED EMERGENCY CARE

One of the largest facilities of its kind in the country, the Emergency Care unit at Aster Medcity offers comprehensive care for all medical emergencies, 24/7.

Manned by a dedicated team of Emergency Physicians, the unit has expert doctors from all major specialities on duty round-the-clock to provide fast-track medical, interventional or surgical treatment to patients of all ages, with a multidisciplinary approach.

What sets apart Aster Emergency Care is its competent medical team comprising experienced Emergency Physicians - doctors who have specialised, Post Graduate training to provide treatment for injuries or illnesses requiring immediate treatment. Backed by the best in technology, they ensure immediate, evidence-based medical care for all emergencies.

The Team

ACLS, ATLS, and PALS certified team of Doctors comprising Consultants, Specialists and Residents, ACLS/BLS certified Nurses and Paramedics with specialised Trauma care – it is the world-class medical team that takes emergency care at Aster Medcity to the next level, by ensuring right treatment in the right manner, at the right time. With stringent training and evaluations at regular intervals, the team is constantly updated on all aspects Emergency Medicine, which in turn helps them render better care to patients.

Customer Centric Service

Customer Service is a key aspect to the smooth and successful operation of the Emergency Department. Families and bystanders of the patients are approached with empathy, understanding the fact that it is an emotionally trying time for them. When brought in, the patient, on triaging, is taken to the observation area. The bystanders can wait at the designated lounge with comfortable chairs, entertainment, drinking water and restrooms. All needs, enquiries and complaints will be duly be attended to by the Guest Relation staff, who will also arrange meetings with Doctors if necessary.

Making a difference in Emergency Care

• Biggest Emergency Department in the Country
• Qualified Emergency Medicine Specialists trained in BLS, ACLS, ATLS and PALS.
• First-of-its-kind advanced Pre-hospital Trauma care through a rapid-response team of a Doctor and Motorbike Ambulance
• Lounge Area, Separate curtains and private consultation room for patient privacy
• 24/7 Pharmacy
• Level 1 Trauma Care ED with dedicated trauma resuscitation bay and in-house trauma care team
• Pain-free Trauma care with “Welcome Block” concept
• Advanced Airway Management devices
• Continuous monitoring non-invasive and invasive devices for all patients in ER
• AHA accredited BLS/ACLS/PALS/ITLS trained staff nurses and EMT Technicians
• Fully-equipped Mobile Intensive Care Unit with trauma and non- trauma resuscitation facilities with Specialist doctors and Trained EMTs
• Introducing Water Ambulance and Air Ambulance
• Dedicated emergency response number which connects directly to the Emergency Department through which Rapid response team is activated for patient transfer to the Hospital
• Central monitoring facility in the Emergency Department can be shifted to the ambulance
• Paperless medical documentation and pneumatic shoot to facilitate patient compliance
• Collaboration with other departments to ensure response to all outpatient and non-clinical situation codes as a member of the multi-disciplinary team
• Maintaining the high level of quality and standards in the Medical Team
• Code brown drills conducted twice a year to ensure preparedness for disaster management
• Patient education materials, attaining of proper consents before certain investigations/ tests.