Rights
  • Right to get considerate and respectful care.
  • Right to information.
  • Right to give informed consent.
  • Right to privacy.
  • Right to confidentiality.
  • Right to obtain reasonable care and treatment.
  • Right to get copies of all medical records.
  • Right to know whether patient is part of any trial or clinical research.
  • Right to get details of treatment cost/ payments.
  • Right to expect continuity of care.
  • Right to obtain second opinion.
  • Right to refuse treatment.
  • To prompt resolution of complaints and to be informed about the complaint resolution process.
  • To be free from all forms of abuse or harassment.
  • To prompt resolution of complaints and to be informed about the complaint resolution process.
  • To be free from all forms of abuse or harassment.
Responsibilities
  • Provide accurate, relevant information for proper diagnosis, treatment, rehabilitation and counselling purposes.
  • Comply and follow doctors instructions diligently.
  • Inform the physician in case of any problems.
  • Take preventive measures in case of infectious diseases.
  • Enquire about the costs of treatment.
  • Make payment of bills.
  • Take care and protect the hospital environment.
  • To utilize the health system properly and do not abuse/monopolize it.
  • Respect autonomy of doctors, nurses and other staff.
  • To treat doctors and nurses with respect.
  • Follow the “ NO SMOKING POLICY” of hospital.

One Aster

Personalized Medical Assistant for all your healthcare needs.
Book instant appointment, pay securely, eConsult with our doctors and save all your health records at one place are some of the benefits of OneAster App. It is everything you need, to manage your family Health.

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